MIphone Buddy

Resources for Callers

Clients may occasionally have issues or questions during your calls. Referrals to the following resources may be appropriate.

9-1-1

If a client has a medical emergency, tell the client you are calling 911 for them, then hang up and dial 911 immediately and provide the client’s location. Then call MIFA at (901) 598-6597 to inform us of the incident.

As a volunteer you cannot give any medical advice. If medical advice is requested, refer them to their doctor or primary care physician. 

2-1-1

Community information and referral resources are available through LINC, the Library Information Center at the Memphis Public Library. LINC maintains a comprehensive database of human services organizations, government agencies, and volunteer groups, and can be accessed by dialing 2-1-1.

Mid-South Food Bank

Clients in need of additional food resources may find help at the Mid-South Food Bank by calling (901) 527-0841.

Aging Commission of the Mid-South

ACMS is the designated Area Agency on Aging and Disability (AAAD) for Fayette, Lauderdale, Shelby, and Tipton Counties in West Tennessee and offers a number of services for aging adults. Call (901) 222-4111.

MIFA Meals on Wheels

For questions or issues related to MIFA meal service, call (901) 598-6597.

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